Returns & Exchanges

At SIERRA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn garments in their original condition. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.